Privacy Policy

NewGen Network Solutions respects your privacy. This policy explains how information is handled when you visit our website or contact us.

Information you provide

When you contact us, you may provide your name, email address, company or organization, inquiry type, and message. Please do not submit passwords, access credentials, confidential network configurations, or other sensitive information through the website.

How we use information

We use inquiry information to respond to requests, discuss potential services, communicate about work, and maintain relevant business records.

Website information

Our website and its service providers may process technical information such as IP addresses, browser information, and request logs to deliver the website and help maintain its operation and security. Before launch, this section will be updated to accurately describe any analytics, cookies, spam protection, and other technologies used on the site.

Service providers and disclosures

Contact form inquiries are sent through Resend to our designated email inbox. The website does not store inquiry submissions in a website database. Information may also be handled by providers that support website hosting, communications, and other website functions. We may also disclose information when required by law or when reasonably necessary to protect rights and security.

Retention

Before launch, NewGen will confirm how long inquiry messages and related records are retained, including records held by email and website service providers.

Security

We use reasonable safeguards appropriate to the information we handle. No method of transmission or storage can be guaranteed completely secure.

Questions and requests

For questions about this policy or requests concerning information you have provided, use our contact form and select “Other” as the inquiry type.

Updates

We may update this policy as our website and practices change. The final policy will display its effective date.